Originally Posted by
ckpeter
That is not true. Posting of BusinessExtraa points do not depend on completion of round trip. As a matter of fact, I already have one outbound flight posted without having taken a return yet.
Given how unreliable the BusinessExtraa program is, your missing points are most likely due to some problems, rather than a policy. I suggest submitting a claim for those points (may as well do it now, since it takes so long for them to process the missing points).
I said in my experience it seemed like the return was needed.
This has happened to me twice this year, when the return was in a different month.
I neveer said it was policy that caused points to be missing.... they just happen to be missing quite a bit, even when flights are on the same PNR where points did not go missing. Whatever the problem, it has been like this for quite awhile.
Additionally when you have multiple flgihts missing, in the 3 months or so it takes to correct errors, there is no way to tell which ones are being credited when they finally give you the missing points. This seems a sorry way to run a program to attract small businesses.