FlyerTalk members have been a great resource for me as a travler and I'm hoping you can help me with the creation of my private jet company's frequent flyer program. We've surveyed our clients about what they would like to see offered, but I wanted to also get your opinions.
1. Do you prefer smaller incentives more often or do you prefer programs that offer free flights, but don't offer smaller incentives such as in-flight amenities, upgrades, etc.?
2. How important is the quality of your physical frequent flyer program card?
3. Does the quality and personalization of the welcome pack and the way you are notified about moving up a rewards level matter?
4. What's the frequent flyer perk that you most remember?
Here's the first draft of our Privato PrivateMiles Program:
http://www.flyprivato.com/privatemiles.html
Thank you,
-Brad