On some occasions when you have odd problems, you really need to talk to Operations people at the airport, whether it's for baggage, special requests, reroutings following delays, etc.

In some far stations, e.g. JKT, DXB, I even got the mobile phone numbers of the KL station managers, who can even update you by SMS on developments. In MIA last week I managed to get the one for AF. In all these cases they are extremely useful.

But these numbers are not publicly available, I guess it's just a question of chance to be given the number at some point... Is there anywhere here on FlyerTalk or somewhere else, where people share these numbers ?

Now for example I am trying to get hold of KL in JFK for some complex issue and the call centre of course cannot help, but I don't have a number for KL Operations in JFK.

Any suggestions ?