Originally Posted by
gw1000
They're sort of partners. They have a code share flight into Mel and BNE I think, but no award redemption agreement. I know I'm probably out of luck, but seeing as it's impossible to get to MEL on an award ticket with DL and that's the only reason I have a split ticket I'm hoping they'll help.
At least the cargo got to LAX on time!
Why wouldn't you have them just re-book you all the way to MEL? Had you told the SC agent that you need to be in MEL and a 1 day delay and getting you to Sydney only is not acceptable, they probably could have flown you all the way to MEL on Virgin connecting in SYD. I have done this is in the past where I am ticketed somewhere and then by DLs fault I misconnect due to mechanical or whatever and tell them I need to be somewhere else and they do their best to get me there. I would probably go and talk to another SC agent and let them know the situation.