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Thread: Delta.com Bug Reporting: The Official Master Thread
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Old Dec 17, 2010 | 5:28 am
  #873  
skyhawk64ca
 
Join Date: Nov 2010
Location: IAH/HOU (Live west of Houston so sometimes use AUS)
Programs: Delta GM, AA, CO, KL Ivory, National Car Executive Elite, Amex platinum, Amex gold, Amex Delta
Posts: 72
Another response from Delta - "They are aware of the problem"
RE: Case Number 2147685

Thank you for your e-mail describing your recent experience with Delta. We apologize for any inconvenience caused by the troubles you are experiencing on Delta.com.

Our Delta.com team is currently aware of some of the technological issues associated with the redesign of Delta.com. They are working towards a resolution on these problems, and have given them top priority. We continuously strive to make our customer experience and site navigation easier. A copy of your e-mail has been forwarded to our Delta.com team. We always welcome any input from our customers. Again I apologize for any inconvenience.

Mr. thank you again for giving us an opportunity to respond to your concern. We very much appreciate your Platinum Medallion loyalty to Delta and look forward to the privilege of serving you again soon.

Sincerely,

George Andrews
Medallion Desk
www.delta.com
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