My opinion doesn't matter one whit. If the branding and regional authorities agree that this is a hotel and not a resort, as far as our internal processes are concerned, then that is all that matters...they will be a hotel for these purposes and not a resort, no matter what they choose to call themselves in their official name.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]