FlyerTalk Forums - View Single Post - Beach Resort Fitness Facility Closed Christmas Day?
Old Dec 16, 2010 | 9:24 am
  #3  
uprightposition
 
Join Date: Apr 2009
Posts: 172
unreal response from sp this morning



please do not fall off your chairs, this is verbatim of what happened when i called spgcs this morning to ask about this:

spg:"this property is not a resort"

guest:"it is called the sheraton mirage resort and spa gold coast"

spg"yes, but it is classified as a hotel"

guest"can you not see that this is misleading, to call it a resort? it is on the most popular holiday beach in australia. it has a picture of someone getting a massage on the website, and when booking i was told all about the fitness center. don;t you think that's wrong to call it a resort if it isn't?"


spg"well, we are allowed to do that because the people who classify such things, such as conde nast they don;t call us a resort, it is just a hotel."

wow. lurker??? what's your opinion?
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