FlyerTalk Forums - View Single Post - Walked from a Luxury collection hotel, they made it right

Dec 15, 2010 | 2:17 pm

#15

ldsant

In memoriam

Join Date: Mar 2000

Location: Seattle WA

Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood

Posts: 8,664

Quote:

Originally Posted by holtju2

My thoughts as well. Extremely poor planning on hotels part.

The Nines has a competent team? You learn something new every day.

Wow . . .this is a case of GMTA - I was getting ready to post the very same thing. My experience (with the exception of the person in the lounge) was that their staff rivals that of the Andaz on 5th Avenue. . .competency is not the first word that comes to mind.