Originally Posted by
hooverer
Why did I post all of this and what does it have to do with the storms, simple, it’s easy to complain/discuss/mention when things go bad and how storms or irops cause us to be inconvenienced. However it’s also fun now and then to give an atta boy or atta girl/gal to those who either do their job in a professional manner during adverse conditions, or that actually rise above and do more than expected even if you have set the bar for service standards low.
Ok, now back your regular scheduled programming or whatever.
-H
It's a great story and great customer service. I only wish my weather experiences on Delta were as great. Do you think it had anything to do with your status as a DM?