Originally Posted by
hockeyhound
I am trying to get the 10K miles from MasterCard for spending 25K on world elite card. i have had 5 calls over an hour on the phone with the Philippines with several explanations like "We sent you a letter that said you need to spend $50K in October" or "We show u have 145K miles". Any body having the same issues? Anyone have a number at Mastercard that isn't in the Phillipines? I am at 92K miles and the 10K makes me chairman for 8 years running. Not looking forward to 8K mileage run before year end.
Welcome to FT! I assume you mean you spent $25K (and want 10K miles converted to PQM) and Barclays is claiming that you are one of the few people that have a plan that states you must spend $50K for 20K miles to be converted. My wife was in the same boat. But I found several documents sent to her that had the "spend $25K and convert 10K miles" clearly spelled out. It took me a couple of months and several calls, emails, and faxes, but I finally got it resolved to my satisfaction.