FlyerTalk Forums - View Single Post - If it wasn't sad, it would almost be funny on Delta flight 1045
Old Dec 14, 2010 | 7:09 am
  #6  
Moebius01
 
Join Date: Oct 2009
Location: MEM
Programs: AA - PP
Posts: 887
Originally Posted by StayingHomeIsBetter
All the more reason for the crew to keep the PAX informed of the cause(s) and anticipated duration of the delays... which apparently did not happen.

Bad weather is no reason to abandon competence and consideration on the part of the airline.

Too many people in this forum have bought into the "all we owe your is transport from Point A to Point B" mantra.

Bingo. We've got bingo here...
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