Originally Posted by
travelkid
Received a letter from Hertz Germany informing they had charged me 20€ + vat for informing "the relevant authority".
I didnt find this info on any of my receipts, and specifically asked what extras that might occur. This was not mentioned. I e-mailed then about it, and got a standard "reply within 14 days" e-mail. After 15 days I sent a follow-up (which only gave me the same standard reply) saying that no reply within coming Monday would make me assume they didnt backup the charge, and wouldnt mind me disputing the charge with Amex. Called Amex, explained, and they promised money back on card within 48 hours.^
Hertz: a big
If you dispute the charge to AMEX, then Hertz will respond to the dispute indicating that they are entitled to charge the fee and have seen them do so.
Disputing does not mean that you will get the money back just that the charge will be disputed with the vendor
Dave