Originally Posted by
jdawg
You need to call and request the refund, it doesn't occur automatically - as long as it wasn't for a sleeper or first class (which need to be canceled in advanced), you are still eligible for a full refund to the original payment method.
Correct!
However, I strongly recommend not letting that happen in the future. I stress that this is NOT confirmed. But I'm hearing rumors that Amtrak may change that policy and that failure to cancel before departure will result in one's forfeiting the funds to Amtrak.
Again, I stress that this is unconfirmed and that it is not the current policy. The current policy is as noted by jdawg.