FlyerTalk Forums - View Single Post - UA Baggage Resolution
View Single Post
Old Dec 13, 2010 | 3:24 pm
  #3  
channa
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Like many things UA, there's a Jekyll and Hyde aspect to baggage resolution as well.

The 1K baggage resolution desk is fantastic. They're USA-based, proactive with calls, great with updates, and so on.

For the non-Elite folks, well, that's what you got.
channa is offline