Hello Lurker
Thanks for your comments following my earlier post. I never meant that the hotel search sucks. In fact Starwood's integrated hotel search engine is the best one I've used among all chains. I love how I can go to any hotel site (Sheraton, W, Westin etc), type in a city and it will show me nearby Starwood hotels. I also love how when I punch in my Preferred Guest number, all my info is retrieved automatically and how easy it is to find 'Internet Only' rates. The only thing I hate about Starwood is the Preferred Guest website, which is what I use to check my points balance. Even that has worked fairly well in the past few days. Don't confuse that with the reservation engine, which I think is top notch!