Originally Posted by
alan562
You didn't understand what I said.We already had our boarding passes in first class. We were on time. They sold our seats to someone else. My wife has anxiety and doesn't like flying. To make it simple so you understand, they OVERBOOKED FIRST CLASS.So in leymans terms there's 16 seats in first class and they sold 18 seats. I hope I made it a little clearer.
The 15 minutes early doesn't say before departure time, or before boarding time, or before check-in time. So, for me, it is too soon to make judgment. Out of curiosity, does your BP give a boarding time 30 or 40 minutes prior to departure time? Sometimes, flights are already boarded 30 minutes prior to departure even though that is the BP "start" time. (They should change the time on the BPs.)