Originally Posted by Steve M

Well, almost. In the case of missing partner miles, you file the claim with the carrier to which you expect the miles to be posted. They then send an inquiry to the operating carrier (assuming they don't have direct access to the records) with the specifics you give them. The operating carrier is then supposed to look into the matter, and if they determine it's a legitimate claim (that is, you actually flew the segment, had a qualifying fare, and that the segment wasn't credited to another program), they send the credit for the flight to your program, probably in the next regular transfer on whatever schedule that operates on.

In an ideal world, this would happen quickly and correctly, but several things can go wrong: the operating carrier doesn't process the missing miles inquiries quickly - not much can be done other than wait. Or, the operating carrier can just ignore or "lose" the request - after waiting a reasonable amount of time, you probably just need to re-submit the request. Hopefully, if the operating carrier processes the request but rejects it, word will get back to your carrier with an indication that this happened and the reason why, then if it was a mistake, you can challenge it.



If it were me, I would NOT do this. Your request is almost certainly over at the operating carrier waiting to be processed. Calling your carrier every day is likely have no effect on how quickly the operating carrier processes it, and is likely to cause you to be tagged as a 'problem' customer by your carrier.

And regarding re-qualification, I would not worry about the upcoming end of the year. It's not as if they make a one-time decision on each AAdvantage account at the stroke of midnight on New Year's Eve, and if you didn't make the cut, you're out. Sometimes, even miles that post in the normal fashion can take awhile from certain partners. Once BA eventually sends over the credit for the flight, it will be dated with the actual flight date, and you'll get 2010 elite qualifying credit for it. I wouldn't start worrying about it until the end of January if I were you.