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Old Dec 11, 2010 | 3:57 pm
  #9  
UA-NYC
FlyerTalk Evangelist
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Join Date: Apr 2008
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Posts: 21,318
Count me in.

What I liked about UA the past few years is that they found ways to make hundreds of millions of $ in incremental revenue without impacting elites (as we discussed in another thread - Premier Line/Baggage/Seating, BOB, E+, etc.). Combined with smart capacity restraints and a great new hard int'l C/F product, carrier was doing great.

But the new UA (really currently the CO side) is experimenting on things that are/will have direct impact on elites (TOD upgrades in all their various forms, selling ELR, various F service cuts e.g., pillows, new RU earning rules, etc.). We'll feel those new "enhancements" (if we aren't already), and who knows what will come next...
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