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Thread: Prestige to Elite - how long to choosing privileges?
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Old Dec 9, 2010 | 9:12 am
  #14  
Andrew Yiu
Company Representative - Air Canada
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Join Date: May 1999
Location: Canada
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Originally Posted by world888traveler
Just logged in my AP account this morning then went to the ''Top Tier Benefits". The webpage changed since yesterday and it looks like I can select my benefits. I link which says ''you have 37 days left to select benefits" is now active. If I don't do anything until Jan 14, 2011, they will send them by default. In this case, that means no e-mail is necessary to be informed well in advance ? If an AP member does not know, then receive the kit by default, he won't be pleased at all.
Email is sent to inform customers that they can choose their benefits now; many customers (especially first time qualifiers or those with upgraded status) will want to do this now so they get their kit soon for various reasons (whether it be wanting the membership card to show their status, card to access lounges etc).
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