FlyerTalk Forums - View Single Post - Super defensive WN agent when I called to cancel
Old Dec 8, 2010 | 12:12 pm
  #11  
sbagdon
 
Join Date: Feb 2006
Location: DTW
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Originally Posted by OffToOz
The agent I had was a little snotty as well. Saying everything had been "overblown by the media" and it was all "for your safety." She had the tone of voice that one uses on someone wearing a tin-foil hat.

Like you, I hope it's because they've just been overwhelmed by these calls.
Ask them if they got the enhanced pat-down...
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