Dear Customer,
Thank you for your email.
I have well taken your request into account concerning your miles credit BMI DIAMOND CLUB.
After checking your rental agreement, you benefited from 1700(bonus) miles(the other miles will be calculated by the partner) which will be sent on the next 08/11/2010.
Your membership account will be credited as soon as BMI DIAMOND CLUB will validate your transaction.
Thanks for choosing Europcar.
Best regards
XXX YYY
Partnerships Claims
Quality to Customer
Those miles never did materialise... I actually forgot about them until I saw this thread. I wonder if I have the energy to chase them up again!