FlyerTalk Forums - View Single Post - DC Partner: Europcar is now the bmi car rental partner, replacing Hertz

Dec 7, 2010 | 11:38 am

#261

Oxon Flyer

Moderator: The British Airways Club, Marriott Bonvoy

Join Date: May 2006

Location: Englandshire

Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...

Posts: 17,359

The fun continues.....

I submitted a retro claim a month ago using the link on the website, heard nothing for a long while, then had this quality reply :

Quote:

Dear Customer,

Thank you for your email.

I have well taken your request into account concerning your miles credit BMI DIAMOND CLUB.
After checking your rental agreement, you benefited from miles which will be sent on the next 06.12.10.
Your membership account will be credited as soon as BMI DIAMOND CLUB will validate your transaction.

Thanks for choosing Europcar.

Best regards

XXX XXX
Partnerships Claims
Quality to Customer

Needless to say, the 6th has come and gone without any mileage credit.

Has anyone had a successful retro-claim with Europcar actually credit ?

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