Originally Posted by
TWA Fan 1
In some ways, CO is now worse than the others:
1. Least average legroom in the economy section of any major airline in America
2. No pilows
3. Few if any blankets
4. No free IFE domestically in Y (for anyone, even if you're elite or flying on full Y)
5. No free checked bags in economy for non-elites or passengers not on a full Y fare
6. No free standby
7. No WiFi
8. Horrendous IrrOps policies
9. For many, the CO economy seat is the most uncomfortable in the business
10. Most expensive booze in Y
11. Most expensive food in Y
Ouch...
Very well put. You didn't mention that CO is the only carrier to charge for some drinks in F, and the only U.S. carrier with no cappuccino machines in its lounges.
I know the cappuccino thing may sound nitpicky, but hey, my other half likes them, so I have to hear about if we're ever in a CO PC in the morning. And besides, for all of CO's self-puffery, they deserve to have these sorts of deficiencies pointed out.
