Originally Posted by
DMIrishFlyer
They rebook us into "Y" sometimes (not always) because that is the only class of service available. All other classes are sold out. If you originally bought a "T" class and they are rebooking you on a flight with "T" available thats where they will put you. If you get "Y" you get lucky and often but not always got the upgrade and the 50% bonus. Sounds like they may have figured out a way to hold the bonus.
I had IRROPS on a recent TALT and got 5k miles added to my account.
Just like with a SDC, they can force an overbook into your original class of service. Doing it as a Y just means you have a lazy or badly trained agent. It shouldn't happen and DL is finally trying to fix this.