Get rid of the 10 minute time-out!
I´m sure this is a pet peeve of many FTers:
When making a (dummy) booking on AC.com the website expires after 10min and you have to start all over again.
I just wanted to make a booking, calculated the miles I´d earn and confirmed that the dates would fit into my schedule .... and of course the 10min were over.
Please extend it to something reasonable, e.g. 30min.