ANY and ALL approved incidental charges that are charged to the room are subject to receiving starpoint credit of 2 points per dollar for regular members and 3 points for elite level members. Charges like parking, alcohol, and some things like that are excluded. All restaurant charges (excluding tax and tip) and phone call charges (excluding tax) will earn you points. If after 14 days from the checkout date you don't see the points, fax a copy of the bill to MISSING STAYS at 512-836-4002 in the SPG center and they will correct the matter for you. Until you get your material, you can view terms and conditions on the preferred guest website.