I see your point based on my issues as of late, however, it's not going to be feasible this year because most of my travel is booked months in advance for 2011.

I can gripe to the end on these things but they aren't too major of a frustration. Because they give you so many employee recognition certificates as an EXP, I almost always hand one to an FA when they actually greet pax as they come on the plane, as opposed to hemming and hawwing because they weren't ready for boarding!

The drink refills is honestly something that I've *just* noticed in the past few months ... so I'm not sure if its a cost cutting issue or just additional poor service. I will keep my options in mind for the future, but for 2011, I'm choiceless.