Wine ordered Friday 3.12 for 'free' next day delivery, i.e. on Monday 6.12.

E-mail received to say that the order had aleady been despatched - timed at 06:56 on Sunday 5.12, over 24 hours before the earliest delivery between 07:00 and 19:00 Monday.

No delivery - the depot is all of 4 miles away; we have no snow - but then they have logistical problems. No phone call either. That's bad. Somebody waited in all day in case Mr Tesco or his east European white van driver turned up.

Ping! A standard e-mail response to my message of Friday has arrived. It consists of FAQs, mentions snow and has no relevance to my query.

I don't know why I bother sometimes. [Yes, you do. You're a miles tart. Ed] Majestic's looking quite appealing, and they're only a mile or so down the road.