Originally Posted by
doubled79
I understand that there is a delay between checking alerts and when the seat is released, but a FIVE hour difference? I found the seats at 6:00 am myself and EF let me know at ~11:00 am.
Perhaps there should be better disclosure of how OFTEN the alert is checked.
It was only that long because of when you happened to check relative to when our system checked, it could just as easily been 5 min. It could have just as easily been the case that your 6:00am search didn't find any inventory, but the Flight Alert check at 11:00am did. We do not disclose our proprietary algorithms except to say that it checks more frequently as the time of departure gets closer as the inventory gets more volatile.