FlyerTalk Forums - View Single Post - ExpertFlyer questions / problems for AA queries (consolidated) now archival
Old Dec 6, 2010 | 10:03 am
  #1974  
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Originally Posted by doubled79
I am disappointed that ExpertFlyer did not send me alerts (despite requesting them) for Z and U availability on flights from ORD -LHR on 12/9.

I was up at 5:00 am so I checked the AA website and the seats were available so I called AA and booked them. My ExpertFlyer flight alerts did not go off for ANY flight on 12/9.
Hi doubled79, it would have been better to help you if you email any questions like this to [email protected] (so we know who you are) However based on the information you've given I think I've found your alerts.

- I see that you have, for some reason, two ExpertFlyer accounts, only one of which is active. Alerts are only checked for active accounts, so the 5 Flight Alerts on that inactive account won't ever notify you.

- For both accounts I see only Flight Alerts, so I'm guessing you meant that not Seat Alerts?

- For your active account, there are 5 Flight Alerts matching the above critera for various flights, 2 out of the 5 of them have a status of Notified, the one for U inventory on AA 90 alerted you at 9:12am and the one for Z inventory on AA 86 just alerted you about 9 min ago at 10:51am (all times Central). So like gemac noted, when the alert is checked, it alerts you to any found inventory.

If you have any further questions, please let us know.
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