we absolutely enjoyed every aspect of our recent stay.
i switched rooms (wanted more light) from a park view to city view on a higher floor and the decor was a slight improvement...still boresville though. we needed a special key to get to the floor with the city view and the elevator took off like a rocket fun!
exceptional concierge staff...the best in the business whom perform miracles.
made a mistake and had 3 bags of laundry cleaned - ouch very painful mistake!
service here is beyond compare...dining, housekeeping, spa, front desk...everyone is extraordinarily helpful!
booked the room through amex fhr.