FlyerTalk Forums - View Single Post - What's the LH daily compensation for delayed/missing luggage ?
Old Dec 5, 2010 | 5:52 pm
  #45  
snod08
 
Join Date: Nov 2008
Location: SAT / MAA / BOM
Programs: CO Plat; UA 1K; EK Gold
Posts: 5,110
Few months back, my luggage did not arrive in DEL with LH (it was a fault of my initial flight on CO which was terribly delayed to FRA).
Anyways, LH DEL staff instantly gave me an overnight kit and 8000 Indian Rupees (roughly 200$ or less).
My luggage was then delivered in two days to me in MAA (which is where i wanted them to deliver it).

The LH DEL folks said the compensation was given because i was Star Gold via CO. I was simply glad to get any compensation on-the-spot.

The LH folks in DEL, BOM and MAA were all very helpful in general.
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