Originally Posted by
Xeno
If you were sitting at the desk in the KLM lounge, did you Skype the DM line on your smartphone?
If you have a PC or smartphone, in your SkyMiles profile, under Certificates & eCredits, the SWU's appear. They have PU503 reference numbers. If you click on the certificate number (which is a DL ticket number...006XXXXXXXXXX), it will show the redemption code.