Originally Posted by
coffeefrappe
Hi there - Has anyone had the experience of their Southwest ticket price dropping a few weeks after they have purchased it? How does Southwest normally handle this? Do they offer refunds or credits?
Thanks in advance for your advice!
Sure, this happens frequently. Go back and rebook it. Start at the "Change Flight" link on the main SWA page. They'll lead you from there...when you get to the point where you change your flight, you can still pick the same flight at the lower price (or change to another one if you want).
They don't offer refunds, but instead give you a credit that is tied to your confirmation number. This credit can be used on another Southwest flight, up to a year after your original booking date (not the date you made the change).