Am in the same situation that others have reported here. Talked with the Platinum Conceriege and also customer Service today to make an adjustment to several of my "lost reseervations"

A totally frustrating, unnecessary experience with no real help provided.

One possible ray of good news: the CS Agent indicated that the problem will be resolved in a week.
Hopefully. but given the track record on this and the generally bumbling impression provided by those I spoke with, it will be interesting to see what results.

Contrary to your experience, I received no offer of compensation, even if token.

The three reservatioins I made today were booked with Intercontinental, although I would have prefered Starwood. Simply do not want the inconvenience and uncertainity of this situation.
Rens