FlyerTalk Forums - View Single Post - Hyatt Instant Platinum & Fasttrack to Diamond - through 12/31/10 (DISC 5/14/10)
Old Nov 29, 2010, 3:01 pm
  #458  
qbrain
 
Join Date: Aug 2009
Programs: AA EXP Hyatt Dia SPG Gold Fairmont Plat
Posts: 439
Originally Posted by qbrain
DOH! I made the same mistake. My expiration is Nov 30, so I completed my 15th night Nov 26th but I was supposed to be done by Nov 1 (by my math).

Email sent to GPCS, hopefully whoever I get had a good Thanksgiving
Originally Posted by GPCS email
Regarding the Diamond Trial promotion, once enrolled in the promotion
you received a trial Diamond membership for 180 days. In order to
maintain the Diamond membership you must have completed 15 eligible
nights within 180 days of enrollment. Our records show your enrollment
date as May 25, 2010. Your 180 days were up on November 21, 2010. Our
records indicate that you had 11 eligible nights under this promotion.
Unfortunately, you did not complete the required amount to maintain
Diamond Status. Your Diamond Status will expire on November 30, 2010.
Not so good for me. I have 2 nights before May 25th and 4 nights after November 21 that I thought would count toward the promotion.

I pleaded my case that I had 15 nights before my temp status expired. I am not sure how I got registered on May 25th, since the promotion was discontinued May 14th, but I think things are doubtful since it appears from their records I don't even have enough nights after registration.
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