Originally Posted by
Pharaoh
Your TA should not charge anything more than the original booking fee, which is supposed to cover these sorts of things.
From there, your TA should work with the cancelling airline to find a suitable alternative at no cost from the airline. Failing that you should get a complete refund and then the TA should get to work on an alternative itinerary. Of course, you would pay for whatever that alternative costs, but no additional TA fees.
Originally Posted by
scoow
gal.
Airline schedule changes have been known to move FTers to better flight times, direct flights to avoid a long layover, or even another airline with better service. So don't stress 'til you hear the initial offer. And remember, if you aren't happy, you can negotiate (No, that redeye won't work... how about the noon flight?).
And as Pharaoh said, they shouldn't charge you anything. They are the ones who cancelled your flight. They should reaccomodate you.
my TA saying they are waiting for some response back from airlines...not sure what response for what info... any idea how long these kinda things usually takes from any of your prior experience/observation?
I have no clue of the process or what is all involved in a case like this ...just trying to gather some info to make sure my TA is not giving me the push-over answers....