FlyerTalk Forums - View Single Post - Kimpton Hotel - Serrano Hotel - San Francisco
Old Nov 29, 2010 | 2:40 pm
  #2  
intueri
 
Join Date: Apr 2010
Programs: AS MVPG, DL FO
Posts: 14
I stayed here over Thanksgiving and had quite a different experience. I received an upgrade to a suite on check-in, a bottle of wine and fruit on my first night, and an email about a week prior to check-in about the renovation. Overall, it was a very nice stay (though I didn't receive my "Raid the Mini-Bar" certificate).
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