FlyerTalk Forums - View Single Post - Emirates/Skywards glitch?
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Old Nov 28, 2010 | 3:19 pm
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Dave Noble
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Originally Posted by rowanparker
Earlier this year, I made a booking for my mother online using her credit card. My name wasn't anywhere on the booking. I then called up and simply said I wish to upgrade her ticket using my skywards points. They asked for my skywards number and the booking reference and nothing more.

I'm not sure why they need your credit card details to confirm anything. Maybe the phone guy I was speaking to didn't follow the correct procedure.
Departing from the UK, the taxes payable are higher if travelling in business class than if travelling in economy class so there is extra to pay when upgrading from economy

To the OP, As far as a solution goes, wouldn't it be easy just to have the brother call and request the upgrade and then hand phone to you to pay the taxes on your card or for him to pay and you just to reimburse him.

Dave

Last edited by Dave Noble; Nov 28, 2010 at 3:25 pm
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