New to Frontier. Today is my first flight on them in a couple of years.

Notes to the IT guys:

1) Ever heard of "trim()"? It takes a string (series of characters) and removes the extra white space from the beginning and end of the token. I wanted to check in yet there was no link to my res on the check-in page. It instructed me to enter my 6-digit (actually, 6-character since alpha characters are not digits) conf code. So I had to go to "My Account" and copy/paste the conf code. Ooops, I had an extra space at the end. The conf code was not recognized.

Really? It's (almost) 2011 and such a remedial web functionality is overlooked. Sorry. I'm in IT and am embarrassed for them.

2) My itin is listed with flight # 0383. Yet when I enter "0383" on the flight status tab on the home page I get an error. Apparently it can't understand 0383 because I (yes, me... the end user) needs to take off the leading zero. Again, this is a very remedial issue that any high-school kid would be able to address.

Let's see some consistency. If my flight number is 383 then list it on my itinerary as 383 and not 0383... or change the flight status field to see the two formats as the same.

If F9 wants to claim "we're a low fare carrier so we don't offer all the costly frills that a legacy carrier offers"..... SPARE ME! Kick the butts of either your own IT guys or the IT company to which you outsource your web site. If they are charging you for such stuff fire them and get someone else in that position.

For anyone that might say that this is such trivial stuff and not important it should be noted that in the 21st Century a web site is often the very first interaction a customer has with a business. 'nuff said

[rant over]