This is good. At least you were able to admit that it was a decision, and it was made by the COmpany. That's a start.

As for what CO does good, there are areas where CO does well, but this topic is about DirecTV, which is one of the areas where I think it's mixed. It's nice that CO has it, but it's not so great that CO charges for it.

Being one of the few carriers to charge for it, then being the only carrier not to comp it for its Elites is a huge weakness for CO. I'm hoping you can see that. Then to learn that infrastructure exists to enable this, but CO elected not to install such infrastructure is even more disappointing.

Personally, having flown more than 160 segments YTD, with another 20 planned before year end, hopefully you can understand that this sort of uncompetitiveness by CO isn't just a few bucks here or there on this topic. Had all this flying been on CO domestic Y, that'd be more than $1,000 in additional annual cost to flying CO for IFE over its COmpetitors who provide COmplimentary in-flight entertainment.