Originally Posted by
gsoltso
Interesting you should mention the "alleged TSOs", they show up all the time and some of them are certainly not TSOs. No member of an organization like this should expect unconditional support - you have to be in the right before support can be given by the agency, and if you are in the wrong, then there should be steps taken to correct that. I will send Bob a note indicating that correcting more "TSOs" and TSOs would be mroe forthcoming to the public. Another problem that the blog team runs into is they are given SOP or how it is interpreted at HQ (i.e. the spirit of the SOP), and sometimes by the time that SOP reaches the user end, the interpretation is different. This is the same with any large organization in many cases. I feel we should be doing a better job of getting the same interpretation of the SOP at all end users, so when Bob posts a thread about something going on, the TSO you meet in LAX, or DCA or even here should be at the least pretty close to each other. Communication is one of our biggest challenges as an agency (of course, that seems to be the biggest challenge for ANY agency).
I'd like to clarify what I meant about Bob correcting erroneous comments by TSOs or 'alleged' TSOs.
From my perspective (pax), I go to an agency blog. I see things posted by folks who allege (screen name or explicit comments) that they work for the agency. The comments are unchallenged by the moderator of the blog. I take this to mean that these comments do actually represent the agency and its policies.
Anyone who posts on the blog as a TSO (or alleged TSO) is doing so as a spokesman for the agency.
I would feel the same about any organizational blog. Certainly at my company, we are prohibited from posting to any IBB in any way that might be construed to mean our comments represent the company. I can not have a screen name 'CompanyXgirl' or post "I work for CompanyX and think...". Even if I make it clear that my comments represent my personal opinion, don't represent my company, etc, that is not good enough. My company still feels that the public perception will be that I am a spokesman for my company in some way.