Originally Posted by
IC6A
Bottom of the page it said Powered by Nor1...
The problem of the system is that it may miss the status upgrade gurantee......
Oh no, it's here...
Originally Posted by
olegator
Can you tell me (us) more about this "nor1" ?
Thank you.
Yes, it's a company Hilton uses to earn incremental revenue. When you book a room, it gives you options to upgrade on the spot for higher fees. Usually as an elite it tells you what type of upgrade you get if there is space (in this case you really only get a marginally better room, gone are the suite and good room upgrades). It's evil for us, good for the hotels as they earn extra money and hold back upgrades.
See:
http://www.flyertalk.com/forum/hilto...ls-thread.html