Thanks AM, but the Thanksgiving Dinner in the Palm Court was nothing shy of disastrous. I had to laugh at how many tables finally just walked out. The service was surly at best and they ran out of many dishes, yet they kept seating new tables WAY past their stated 6PM closing time. The meal was a pre-fixe @ $85 but was barely worthy of a Picadilly Cafeteria. How do you not have enough food when you have a fixed menu and are sold out weeks in advance (therefore know your plate count)?? It boggles the mind how poorly that room was run tonight -- and most of the staff was not the least bit apologetic (save for some real outliers, like one of the managers, Kate).

OK, so the property is profitable thanks to the condos. If that is your business model, then close the hotel and be done with it. You always manage to me mediocre when you straddle two markets.