Originally Posted by
MSPeconomist
Yes you can and in fact you SDC directly into J (as you are ticketed in J), not into Y and then hope for an upgrade. Most agents don't know this and will offer to SDC you into Y. Others will try to tell you that award inventory must be available on the flight at the level (low?) you paid and that unlike the case in coach, you cannot SDC into any available seat in the biz or FC cabin. This is wrong. Be prepared to call back multiple times and/or fight. (Even the supervisors and redcoats don't know the rules.)
Thank you for that response. I wasn't able to find the answer I was looking for on Delta.com and since I got a low miles award ticket in J, I wanted to try to SDC onto another flight with less connections and possibly onto the AirBus 330!
Do you know where I can find the info that says that I can be SDC'd directly into first in case I talk to someone who doesn't know? That way I can refer them to that info. Or do I just hang up and keep calling back until I get someone that will do it for me?