What seemed to be a simple outage at our provider - Critical Path - has turned out to be a day-by-day list of excuses for why we aren't back up yet. While one of the largest providers of email solutions, they are a dot.com disaster and i think some of their executives even went to prison. Hate to bad mouth them because for two years they haven't been too bad with service. We've gotten a different answer from them almost daily - including that they may have flushed out their backup of us and all the old email is not able to be brought back up. This despite the fact that they say on their Web site they have all this backup. Something is wrong, really wrong and even though we don't own that end of the business, still feel sorry since as users of the service we are suffering the same.
I chatted yesterday with another company to take things over but these things don't happen overnight. If there is a way for you to re-route your email, I'd do it since i have not gotten answers that i now feel comfortable banking on from Critical Path.
In the big picture, it realy doesn't matter about Critical Path. I'll take full responsibility for this and if any of you want to throw tomatoes, feel free.