I am most offended by the language Dan is using here, and suggest that employees do not treat their clients, particularly loyal ones, in this fashion.

True, this is a free service. But it is only as good as the contributions freely made by the members of this community who visit it. And hundreds of us contribute many hours to Flyer Talk, and were we paid our normal professional fees, our "subscriptions" would be worth hundreds of thousands of dollars collectively.

I can understand how Dan feels being under the gun with this change not working out well. But I do suggest he refrain from shooting the messengers or we may well leave FlyerTalk...

I simply made a statement about the poor performance experienced. For reference, I contextualized it with previous slowdowns we have experienced over the years.

When changes are made, they are done for a reason. If a salesman or techie persuaded Randy that this was a better route to take, then that implied a promise of improvement and a rationale for taking the decision to move servers. All I have posted was a question as to whether you at FT were mislead, and might have recourse.

Remember, very little has been explained to us, except that you were doing something with your servers last weekend to improve things. Well, they have not been improved. Perhaps if you were to better explain what occured, and why there is this problem, we would be a bit more understanding.

I won't ask for an apology for Dan's remark to me, but do hope he realizes a community is only as strong as those who participate in it. If he is asking those of us who contribute to leave, that community is certain to fall into decline and perish. I am sure that is not what Randy wants to see happen, but if this attitude around certain quarters at The House of Miles does not change, that may well be the consequence.

[This message has been edited by Shareholder (edited 12-06-2001).]