Michael's getting in touch with the company that provides the technology to try and find a reason and solution for this.
Personally, I've logged into the chat on Macs (IE4.5, IE4 and NN4.7) and on PCs (IE5.5, NN4.7) and can usually get in, although there have been times that I've had to wait up to a minute until the Java kicks in.
We would definitely love to move to a more stable solution that offers some of the niceties that the current one has (custom icons, multiple rooms, private messaging). If anyone knows of a solution that:
1. Won't break the bank (always an important factor)
2. Is easy for our audience to jump into and enjoy.
3. Is customizable as far as look and feel
4. Is cross-browser/platform (at least to PCs and Macs on 4.+ version browsers)
5. Won't overtask our servers (cgi-driven chats tend to)
We're always open for suggestions...
I apologize for the difficulties some of you have experienced using FT Live!, and appreciate the emails so that we know if there's a problem.
Water Polo Ref, we did have proxy problems before, but our vendor gave us a tunneling solution that seemed to take care of most proxies. But who knows, maybe it wasn't a complete fix...
[This message has been edited by dan at WebFlyer (edited 03-29-2001).]