Originally Posted by
Denvercccc
So what is to be gained by upsetting a small number of really good customers?
The integrity of the program. Plus, we have not established that all the 1K by points folks are really good customers.
Originally Posted by
Denvercccc
If the number is so small, why not let them be 1k?
For the sake of a consistent, even program.
If they are "really good customers" in the manner that the airline actually wants outside of the defined status levels then they'll be GS. Piece of cake.