In defense of our FT technical friends:
I've taken a look around the "problems post installation" boards on infopop - the providers of Ultimate Bulletin Board. Their moderator responses are harsh, rude, and frequently downright insulting.. and the people posting are their customers! It's no wonder FT is having some difficulty in getting straight-up help. I will add that one reason I was there was to evaluate their product for commercial purposes within my company's service. Based on the apparent attitude there, I am no longer considering them.
According to the answers I've found there regarding some of your Netscape problems, which include "we have no problems with Netscape.. it's your problem", it appears there can be a number of reasons why FT may be having this problem.. one of them I posted earlier in this thread.
I think the short answer is switch to IE!
[This message has been edited by svpii (edited 10-13-2000).]